Hilary Mine

Hilary Mine is Vice President Strategy & Technology, CX at Nokia.

Based in the Netherlands, Ms. Mine leads Customer Operations for Nokia in eleven countries across Nordics, Baltics, and Benelux. She and her teams lead sales, business management, delivery and operations across the region.

Prior to her current role, Ms Mine was based in Silicon Valley, and ran Nokia’s Global Network Transformation practice. She has also run Alcatel-Lucent’s global Consulting Services business, and the full regional business of Alcatel-Lucent in North Asia and Australasia/Oceania which included sales and delivery of large transformation and managed services projects, and well as being Managing Director of both Australia and New Zealand.

Before joining Alcatel, Ms Mine was a much-cited and published analyst and consultant working across the IT and telecom industries. She has worked in the communications and IT field for more than 25 years, during which time she has held senior executive roles with Nokia, Alcatel-Lucent, Technicolor and Probe Research, and has lived and worked extensively in Asia Pacific and Europe, as well as North America.

Ms Mine holds an MBA from San Francisco State University and a BA in Economics from Reed College. She has one daughter, and enjoys cooking, yoga, running, hiking, and travel.